At JB Cabs, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you book a taxi with us. By using our services, you agree to the terms mentioned below.
When you book a taxi with JB Cabs, we collect the following details:
Name
Phone number
Email address (if booking via email)
Pick-up and drop-off locations
Payment details (for online transactions)
When you visit our website or mobile app, we may collect:
IP address
Browser type
Device information
Location data (if enabled on your device)
We use the collected data for the following purposes:
To process and confirm your taxi bookings
To provide customer support and respond to queries
To send booking confirmations and ride updates
To improve our services and user experience
To comply with legal and regulatory requirements
We do not sell, rent, or share your personal information with third parties for marketing purposes.
At JB Cabs, we implement industry-standard security measures to protect your personal data. This includes:
Encryption of sensitive information
Secure payment gateways for online transactions
Regular security audits to prevent unauthorized access
Limited access to customer data within the organization
Despite our best efforts, no system is 100% secure, and we encourage customers to be cautious while sharing personal data online.
JB Cabs may include links to third-party websites or services. Please note:
We are not responsible for the privacy policies of these external sites.
Any interaction with third-party services is at your own risk.
We recommend reviewing their privacy policies before sharing any information.
We use cookies and tracking tools to enhance user experience. These include:
Essential cookies to remember booking preferences
Analytics cookies to monitor website traffic
Marketing cookies to offer personalized promotions
Users can disable cookies through browser settings, but this may affect website functionality.
We retain your data only for as long as necessary to:
Provide our services
Resolve disputes
Comply with legal obligations
After this period, data is securely deleted or anonymized.
We do not share customer data with external parties except:
When required by law enforcement or regulatory authorities.
With trusted service providers (e.g., payment processors) for booking completion.
To protect the rights and safety of JB Cabs and its customers.
Customers have the following rights:
Right to access: Request a copy of your stored data.
Right to correction: Update or correct incorrect information.
Right to deletion: Request deletion of personal data (subject to legal requirements).
Right to opt-out: Disable marketing communications.
To exercise these rights, contact us at jbcabs.com@gmail.com.
Our services are not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, we will promptly delete it.
We may update this policy from time to time. Changes will be posted on our website with an updated revision date. Customers are encouraged to review this page periodically.
